How your customer pays an invoice

The customer opens the pay link from their email. You can also copy the link from the Pay link column of the invoice list and send it yourself, for example by text message.

The pay page shows the invoice and a secure payment form. What the customer can do depends on the options you chose when you created the invoice:

• Whether they can pay by card, bank account or both.
• Whether they must pay in full or may make partial payments.

When the payment succeeds the invoice moves to Paid and the payment appears under Transactions. If a payment is declined, the invoice stays open and the customer can try again from the same link.