Invoice files sent by your software

If your software provider sends your invoices through the PayMidWare API as a file, you can follow every file on the Portal's Invoice files page for your account. It is open to your Admin who has the Transactions area, and to your provider.

• Every file, step by step. The list shows each file from the last 30 days: waiting, running, completed (with or without rejected rows), failed, canceled or stopped. A file's page shows how many invoices were created, skipped, rejected, sent and charged, every row's result, and a download of the rows that were not imported. Cancel stops a file that is waiting, or stops a running one before its next row. Invoices already made stay.
• Charging is off until you switch it on. Under Invoice file settings, Allow API files to charge saved payment methods lets your provider's files take payment from your customers' saved cards and bank accounts. Nothing is charged without it. You also set the most one file may charge in all, 25,000.00 unless you change it. A file can ask for less, never more. Turning the switch off stops charging at once, even for files already waiting.
• The results email. When a file finishes, a summary with the counts and the first few rejected rows is emailed to the address the file named, else to the Send API file results to address on Invoice file settings, else to your account's contact email. It never contains payment details.
• What is kept. The uploaded file is deleted as soon as the import finishes. The row results and the rejected rows stay for 30 days, then are removed.

Your provider may also send files encrypted. Under Encryption keys you can register your own public key, which replaces your provider's for your files. Only ever paste a public key.