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Pausing, editing, running and canceling a schedule

The Scheduled payments list has these actions:

  • Pause and Resume - a paused schedule does not run. Pausing is also how you edit one: choose Pause to edit, change what you need, then save and resume.
  • Run now - runs the next charge immediately instead of waiting for its date.
  • Cancel - stops the schedule for good.

Status

Active will run on its next date. Paused is on hold. Completed means a one-time schedule ran, or a recurring one reached its end date or occurrence limit. Canceled was stopped by a person.

Failed means the schedule stopped itself after several charges in a row were declined, for example an expired card. Update the customer's payment method, then resume it, or cancel it.