Learning with PayMidWare University

PayMidWare University is a set of short, self-paced courses on getting the most out of your account. Open Training in your account and choose PayMidWare University. If you do not see it, it has not been switched on for your site yet. You can also browse the course list, without signing in, on the University page of our website.

How a course works. Each course is a handful of short lessons. Choose Mark complete when you finish one, and Continue takes you back to where you stopped. Many lessons end with a practice question that tells you right away whether you were right and why; practice questions are never scored or stored. The final assessment draws its questions from a larger bank, so two attempts are never quite the same. The course page shows the number of questions, the pass mark, how many attempts you get in a day and any time limit. If you do not pass, the explanations point you back to the lesson to read again.

Your progress is yours. Progress belongs to the person who signs in, not to the business. Nobody else can see your answers or scores. An Admin can see who has started, is in progress or has passed each course.

Certificates. When you pass, you are emailed a link and a certificate of completion is kept for you, with a PDF to download. The name on it is the name on your sign-in; if it has a typo you can correct it until the first time you download the PDF. Every certificate has a verification code, and anyone you give it to can type it into the verify page on our website to see the name, the course, the date and whether it is still valid, and nothing else about you.

Team training for Admins. Choose Team training on the University page to see each person on your account, course by course, with their best score and the date they passed. Filter by course or status, download the table as a CSV, or choose Remind to email a person a link to the course they should do next. The same person can be reminded about the same course once every few days, and the page tells you when you can send the next one.